Cookie policy

Below is information about how the Ballerina site (the “Site”) uses cookies.

The Site stores and retrieves information on your browser using cookies. This information is used to make the Site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalized web experience.

This cookie policy is part of our Privacy policy. It explains the following:

What are cookies?

A browser cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes. In this policy, we use the term “cookies” to discuss all of these technologies.

What do we use cookies for?

Cookies are used to protect your data and account on the Ballerina Site. Cookies help us see which features are most popular, count visitors to a page, improve our users’ experience, keep our services secure, and to provide you with a better, more intuitive, and satisfying experience.

We use cookies for the following purposes:

Security

We use these cookies to help identify and prevent security risks.

For example, we may use these cookies to store your session information to prevent others from changing your password without your username and password.

Performance

We use these cookies to collect information about how you interact with our services and to help us improve them.

For example, we may use these cookies to determine if you have interacted with a certain page.

Analytics

We use these cookies to help us improve our services.

For example, we can use these cookies to learn more about which features are the most popular with our users and which ones might need some tweaks.

Third-party cookies

Our website will set several types of third-party cookies and we do not control the operation of any of them. The third-party cookies, which may be set include:

  • Google Analytics - we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. For more information, view the Google Privacy Policy.

What type of cookies do we use?

We use session cookies. A session cookie is a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the users' computer.

How do I control my cookies?

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, which amount to a request for services such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie subgroupCookiesCookies usedLifespan
central.ballerina.ioUSER_EMAILFirst party7.5 hours
central.ballerina.ioUSER_IDFirst party7.5 hours
central.ballerina.ioUSER_LOGGEDFirst party7.5 hours
central.ballerina.ioadmin_org_namesFirst partySession
central.ballerina.iois_first_timeFirst party7.5 hours
central.ballerina.ioACCESS_TOKENFirst party7.5 hours
central.ballerina.ioUSER_PROFILE_IMAGEFirst party7.5 hours
central.ballerina.iotoken_expiredFirst partySession
central.ballerina.ioaccess_tokenFirst party7.5 hours

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie subgroupCookiesCookies usedLifespan (Days)
ballerina.io_hjIncludedInPageviewSampleFirst party0
ballerina.io_gidFirst party0
ballerina.io_hjAbsoluteSessionInProgressFirst party0
ballerina.io_hjSessionUser_865786First party364
ballerina.io_hjFirstSeenFirst party0
ballerina.io_hjSession_865786First party0
ballerina.io_gaFirst party729
ballerina.io_hjIncludedInSessionSampleFirst party0
script.hotjar.com_hjIncludedInSessionSampleThird party0
script.hotjar.com_hjIncludedInPageviewSampleThird party0

Targeting cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie subgroupCookiesCookies usedLifespan (Days)
ballerina.io_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxxFirst party0
resources.wso2.comvisitor_id142131-hashThird party3649
resources.wso2.compardotThird party0
resources.wso2.comvisitor_id#####Third party3649
pardot.comvisitor_id#####Third party3649
pi.pardot.compardotThird party0
pardot.comvisitor_id142131-hashThird party3649

Effective August 20, 2022